Returns & Exchanges Policy

At 99Wholesale, we strive to ensure absolute satisfaction with every bulk order; however, if you are not completely satisfied, you may return eligible items within 30 days of delivery. Please ensure all products remain in their original packaging and condition to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the 'Order History' section to select the items you wish to return and submit a formal request.

• 2.
  Package Your Items

  Securely pack the products in their original shipping containers, ensuring all tags, labels, and documentation are included to prevent damage during transit.

• 3.
  Ship the Order

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a bulk pickup.

• 4.
  Quality Inspection & Refund

  Once our warehouse receives and inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.